First Appointments: Exploring Financial Literacy

Have you booked your first appointment to see a financial adviser and feel a bit lost? Not sure what to ask, or what will be expected from you? 
​
Take a look at our 3-step appointment process to ensure you’ll be prepared! ​

1. Preparation 
​
Once booked, our team will be in touch with any further information we may require. This might extend to super and insurance information, your salary and expenses, or even your dependents and future plans.  ​

If you’re currently serving in defence or are in the process of discharging, we may request additional information from you such as DVA offers.

Our helpful admin team will organise any adjustments you require, such as coordinating virtual appointments or providing directions.  
​
You might also like to list discussion points you’d like to highlight in your appointment, though this isn’t required. If you aren’t sure what you need to discuss, our advisers know exactly how to get the gears going! 

2. First Appointment  
​
Once we get you settled in with a coffee or tea, you’ll get to meet one of our amazing advisers. They’ll start off by spending a bit of time getting to know you and your financial situation. 

You may come in with the mindset that you only need to adjust your superannuation but discover that your large insurance premiums are eating up your balance, or that extra contributions could be used to ensure a comfortable retirement.  
​
Financial situations are rarely cookie-cutter, and advice for one person may not suit your specific needs. This is where our advisers come in.
​
This first appointment will provide a comprehensive review of your situation, but no recommendations at this stage. 

We understand that talking about finances can be very difficult. Our advisers strive to make the conversation as comfortable as possible and help give you clarity on anything that may be causing you stress.

3. Follow Up

Next, we take our due diligence to ensure that the information you have provided is accurate and that our recommendations are well suited to your financial needs.  

Your adviser will send you a summary of what you’ve discussed, including any links, documents, or spreadsheets they recommend you review.  

During your appointment, your adviser may have you sign a form to allow us to enquire on your super, investment, or insurance accounts in order to gain a comprehensive idea of your financial situation. This information will then go into a formal set of recommendations called a Statement of Advice, which you will have a follow-up appointment to discuss before anything is actioned on your behalf.