Australian Retirement Trust Withdrawal Texts

​Occasionally, you may receive a text from Australian Retirement Trust regarding a request to transfer funds.  
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Understandably, this can cause some panic when you weren’t expecting any transfers from your super account.  

​These texts are sent to Australian Retirement Trust (ART) members whenever money is being transferred from their account. If you’re in the process of transferring your funds to another super, for example. 

But what if you aren’t expecting a transfer?  

You can also receive this text if your external insurance premiums are being paid through your ART account. You can verify this by checking if it's coming up to your premium payment date.

Most insurers will request the premium payment a few days prior to the actual due date.  

If you’re a client of ours, we can verify these messages for you to ensure that your account is secure.  

Important Notes 

ART will never request personal information via text message. 

This includes: 

• Personal details (email, address, etc) 
• Confidential details (Tax File Number, Account Number, etc) 
• Financial details (bank account, credit card number, etc) 

If you have any doubts about the authenticity of the message, please contact ART immediately on 13 11 84.  

Alternatively, if you’re a client you’re welcome to contact us on 07 4766 9688.